Shipping Policy

A. Domestic Shipping Services

Shipping Method Applied to Items Such As Shipping Fee
Standard Shipping Phone Cases $6.39

B. International Shipping Services

Shipping Method Applied to Items Such As Shipping Fee
International Standard Shipping Phone Cases $8.69


C. Processing & Shipping Time

Processing Time:

Orders are generally processed within 1 to 3 business days. Please note that processing may take longer during holidays or peak periods. We appreciate your patience during these times.

Shipping Time:

  • Standard Domestic Shipping: Estimated delivery time is 5 to 10 business days.

  • International Standard Shipping: Estimated delivery time is 10 to 30 business days.

    Please be aware that delivery times may vary due to customs procedures and national holidays.

Note:

Estimated Delivery Date = Processing Time + Shipping Time.

Order Tracking:

Once your order has been shipped, a tracking number will be sent to your email within 1 to 5 business days.

D. Cancellation Policy

Order Cancellation Policy

  • Orders placed via the Shop App
    Once an order is placed through the Shop App, it cannot be canceled. Please double-check your order details before completing your purchase.
  • Orders placed directly through our store
    You may request to cancel your order within 3 hours of purchase. After this time, we are unable to process cancellations as your order will have entered our fulfillment process for prompt shipping.

For eligible cancellations, please contact our support team at support@pickcases.com within the allowed timeframe.