Cancellation Policy
Order Cancellation Policy
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Orders placed via the Shop App
Once an order is placed through the Shop App, it cannot be canceled. Please double-check your order details before completing your purchase. -
Orders placed directly through our store
You may request to cancel your order within 3 hours of purchase. After this time, we are unable to process cancellations as your order will have entered our fulfillment process for prompt shipping.
For eligible cancellations, please contact our support team at support@pickcases.com within the allowed timeframe.