About Us

Your phone and AirPods cases should do more than just protect your devices. They should reflect your personality and enhance your everyday style. We offer a wide selection of high-quality cases for iPhones and AirPods, designed with both function and fashion in mind. From minimalist classics to bold statement pieces, our products are made to suit every taste and lifestyle.

We take pride in quality materials, fair pricing, and customer satisfaction. Whether you're in the United States or shopping from across the world, PickCases is here to help you find the case that fits you best.

PickCases - Cases for every device and every vibe

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Phone Cases

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    AirPods

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      All Collections

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        FAQs

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        What is your Cancellation Policy?

        Order Cancellation Policy

        • Orders placed via the Shop App
          Once an order is placed through the Shop App, it cannot be canceled. Please double-check your order details before completing your purchase.
        • Orders placed directly through our store
          You may request to cancel your order within 3 hours of purchase. After this time, we are unable to process cancellations as your order will have entered our fulfillment process for prompt shipping.

        For eligible cancellations, please contact our support team at support@pickcases.com within the allowed timeframe.

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        How about the Processing time & Shipping time?

        Processing time: 1–3 business days – may take longer during holidays, so please be patient.

        Shipping time:

        • Standard Shipping: 5–10 business days – may take longer during holidays, so please be patient.
        • International Standard Shipping: 10–30 business days – may take longer during holidays, so please be patient.

        Estimated arrival date = Processing Time + Shipping Time

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        Can I receive a tracking number for my order?

        The tracking code for your order will be sent to your email within 1-5 business days after the order has been shipped.

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        How to contact us?

        We’re always happy to help! Here are a few simple ways to reach our team:

        • For instant assistance, use the live chat available right on our website.
        • Connect with us through Facebook or Instagram send us a message and we’ll be glad to support you.
        • Prefer email? Write to us at support@pickcases.com, and we’ll get back to you as soon as possible.
        • Or, simply complete our Contact Form - our team will follow up with you shortly.

        We Value Your Experience

        Your satisfaction is our top priority, and we’re committed to making your experience with PickCases smooth and enjoyable.

        Our customer support team typically replies within 12 to 24 hours.

        Do you have any questions?

        If you have any questions or need assistance, you can reach out to us through Live Chat, Email (support@phoneshells.com), Social Media (Facebook, Instagram, and TikTok) or you can submit the "Contact Us" form below!

        We are always ready to help you, and you will receive a prompt response from us!

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